How else might I get the ActiveX Control for Web Viewer 12.1 on user machines?

Document ID : KB000020002
Last Modified Date : 09/07/2018
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The process to be followed manually or with a script set up by desktop admins for installing the ERMHelper2AX.ocx file on users' workstations.

12.1 Web Viewer administrators would review this document if corporate policy prohibits users from downloading Activex Controls (.OCX files) during the course of regular Web Viewer use - printing, emailing, etc.
The process needs to be followed by manual work or a script set up by desktop admins:
Process outside of Web Viewer's download to get ActiveX on user machines for Web Viewer 12.0/12.1
The file to be retrieved from Server in:
 	<installed path>/<server app [Tomcat,WebSphere]>/webapps/CAOMWebViewer12/ActiveX
...and unzip the file to get the ERMHelper2AX.ocx
have the ERMHelper2AX.ocx file from another machine copied.
The ERMHelper2AX.ocx file should then be place in:
C:\Windows\Downloaded Program Files
...on the user machine. It can also be put in a path that is included in the System Environment Variable "Path" on the machine.
Once the file is in place, a DOS command shell (or script) needs to register it with the command:
 	regsvr32 ERMHelper2AX.ocx

The user(s) should now be able to print/email with 12.1 Web Viewer.

Additional Information:
Please note that in some 64bit environments (like Windows 2008 R2/2012 R2/2016 Servers) most utilities, including the command prompt, must be run "as administrator" to insure the appropriate registering of the 32bit ActiveX Control.

The Certificate for the ActiveX Control, used for printing and MAPI emailing, expired on February 28, 2015. Under typical situations, any new user will be unable to download this control using the browser. Existing users should not be affected.

Apply this maintenance:

For Web Viewer r12.1 
Any CUMULATIVE BUILD 160 or above. Includes a new ActiveX control which will extend the expiration of the certificate to April 2019.  You should apply the latest maintenance. See KB000011474 How to locate the latest build (maintenance) for CA Output Management Web Viewer 12.1? 

 For Web Viewer r11.5