How else might I get the ActiveX Control for Web Viewer 12.1 on user machines?

Document ID : KB000020002
Last Modified Date : 12/03/2018
Show Technical Document Details
Introduction:

The process to be followed manually or with a script set up by desktop admins for installing the ERMHelper2AX.ocx file on users' workstations.

Background:
12.1 Web Viewer administrators would review this document if corporate policy prohibits users from downloading Activex Controls (.OCX files) during the course of regular Web Viewer use - printing, emailing, etc.
Instructions:
The process needs to be followed by manual work or a script set up by desktop admins:
Process outside of Web Viewer's download to get ActiveX on user machines for Web Viewer 12.0/12.1
The ERMHelper2AX.cab file to be retrieved from Server in:
 	<installed path>/<server app [Tomcat,WebSphere]>/webapps/CAOMWebViewer12/ActiveX
...and unzip the file to get the ERMHelper2AX.ocx
...or
have the ERMHelper2AX.ocx file from another machine copied.
The ERMHelper2AX.ocx file should then be place in:
C:\Windows\Downloaded Program Files
...on the user machine. It can also be put in a path that is included in the System Environment Variable "Path" on the machine.
Once the file is in place, a DOS command shell (or script) needs to register it with the command:
 	regsvr32 ERMHelper2AX.ocx

The user(s) should now be able to print/email with 12.1 Web Viewer.

 
Additional Information:
Please note that in some 64bit environments (like Windows 2008 R2/2012 R2/2016 Servers) most utilities, including the command prompt, must be run "as administrator" to insure the appropriate registering of the 32bit ActiveX Control.