How do you managing HP-UX Quality Pack (QPK) Patch Bundles in CA Patch Manager ?

Document ID : KB000010966
Last Modified Date : 14/02/2018
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Introduction:

CA Client Automation and CA Patch Manager allows you to download and deploy out HP_UNIX patches.

Question:

How do you managing HP-UX Quality Pack (QPK) Patch Bundles in CA Patch Manager ?

Environment:
CA Client Automation - All VersionsCA Patch Manager - All Versions
Answer:

Terminology

Below are a few HP-UX terms.

  • Update - An HP-UX package that is installed using update-ux command to selectively overwrite the operating system and application software from a media or network source depot. An advantage of performing an update is that it leaves user data, configuration, and applications in place. For example, you can update to HP-UX 11i v3 from HP-UX 11i v2 (B.11.23)

  • Depot - is a special type of file or directory formatted for use by Software Distributor for HP-UX. For information on depot see Software Distributor Administration Guide HP-UX 11i v1, 11i v2, and 11i v3.

  • HP-UX Patch Bundles - a prepackaged standard HP-UX cumulative patch bundle that you can install as a unit. HP tests these bundles rigorously to ensure a high level of reliability and updates many of them periodically.

  • HP IT Resource Center (ITRC) - is a Web site that you can personalize to provide a wide range of services and support, including support for HP-UX patch management. The ITRC Web site is your fastest connection to HP Support and is located at http://itrc.hp.com.

  • HP-UX Software Assistant (SWA) - a tool which you can use for patch management and security bulletin management on HP-UX systems.

  • HP-UX 11i - short for Hewlett-Packard UNIX[R] version 11 and the "i" is meant to convey that the OS is Internet-ready.

Supported OS Release and Architecture

CA Patch Manager Packages for HP-UX supports the following OS releases and process architecture.

  • HP-UX 11i v2 (B.11.23) on PA-RISC/IA64

  • HP-UX 11i v3 (B.11.31) on PA-RISC/IA64

To know more about HP-UX operating system release history, visit the following link.

http://www.hp.com/softwarereleases/releases-media2/history/slide2.html

Supported content

CA Patch Manager supports only the Quality Pack (QPK) Patch Bundles for HP-UX 11i V2 and HP-UX 11i V3.

Quality Pack (QPK)

The Quality Pack (QPK) consists of two patch bundles: the Base Quality Pack bundle and the Applications Quality Pack bundle. The Base Quality Pack bundle includes all stable, defect-fix patches for the Core OS, graphics, and key networking drivers. The Applications Quality Pack bundle includes all stable, defect-fix patches for HP-UX Operating Environment (OE) applications. If you have a new system and need to establish a patch baseline or want to update the existing patch base, then you would install the QPK patch bundle.

Prerequisites

There are two prerequisites for deploying the 'CA - HP-UX 11.xx - Quality Pack Bundle xxxx' package.

  1. IIS/Web Services must be installed on the corresponding Enterprise Servers (ES)/Domain Managers (DM)/Scalability Servers (SS). ). Any server (Enterprise/Domain/Scalability) that has a HP-UX agent pointing to it (present or future) should have IIS and ITCM web services configured. 

  2. 'CA UPM Manual Download Function' patch in Patch Manager needs to be deployed to all servers involved (all servers with Patch Manager installed or which could have HP-UX agents pointing to them - e.g., Scalability Servers, Domain Managers and Enterprise Servers. This is a generic package and only needs to be deployed once. 

    Note: This step could be skipped if the patch has already been deployed earlier as a prerequisite for other platforms patches.

    Figure 1

    Once successfully installed, a virtual folder will appear under the Default Web Site in IIS called 'manual_download'.

    Figure 2

    Also, a folder called '%UPM_HOME%\UPMDownloads' will be created on the Patch Manager server and all Scalability Servers (or Domain Manager/Enterprise Server machines) pushed to.

Implementation

The following section illustrates the installation of 'CA - HP-UX 11.23 - Quality Pack Bundle 1012' on a HP-UX machine. Please note that 1012 in the patch name indicates the year and month (YYMM).

  1. Download the latest QPK patch bundle available on the HP IT Resource Center website http://itrc.hp.com, and place it in the folder specified in the release notes of the patch.

    Figure 3

    Figure 4

    Note: This package requires "wget" to download the QPK patch bundle on to the agent from CA ITCM Scalability server. Installation of " wget" is mandatory on the agents. Patch bundle will be downloaded in any one of the file systems where the required space is available.

  2. Copy the downloaded QPK patch bundle in to the folder specified in the release notes of the patch.

    Figure 5

  3. Accept and deploy the patch 'CA - HP-UX 11.23 - Quality Pack Bundle 1012'.

    Figure 6

  4. After successful installation of patch bundle, the system will be rebooted immediately without passing any signal/return code to software delivery. Software delivery waits till the machine boots up and the job execution continues so that appropriate job output is collected.

    Figure 7

  5. Upon successful installation, the patch signature should be detected under Software Discovery for the specific HP UX agent.

    Figure 8

Installation Flow (Flow Chart)

Figure 9

FAQ

Q: What is HP Operating Environment (OE)?

A: HP now sells HP-UX 11i in Operating Environments (OEs). OEs are HP-tested and integrated operating system plus application bundles designed to simplify installation and maintenance while providing the functionality needed for the system's purpose.

Q: How do I access HP-UX Patch Bundles?

A: To access the HP-UX patch bundles,

1. Log on to HP's IT Resource Center (http://itrc.hp.com) website.

2. Go to the Patch database page.

3. Find the section titled "find standard patch bundles"

4. Click on HP-UX patch bundles.

Q: Does HP have an FTP site to download patches?

A: Yes (ftp://ftp.itrc.hp.com/patch_bundles/hp-ux). But can be download only "Hardware Enablement Patches" without logging to the website. To download Quality Pack Patch Bundles should be login to the http://itrc.hp.com.

Q: What is the release cycle for HP-UX Quality Pack Patch Bundles?

A: QPK patch bundles are updated every six months for each operating system (OS) version by the vendor HP.

In June and December for HP-UX 11i Version 2

In March and September for HP-UX 11i Version 3

Q: Does CA Patch Manager support Hardware Enablement and Feature Enablement patches?

A: No.

Q: Are there any perquisites for CA Patch Manager In order to create a 'CA - HP-UX 11.23/11.31 Quality Pack Patch Bundle XXXX'?

A: Yes. "CA UPM Manual Download Function" package is required to be installed on the UPM Server. This package has been developed to handle dynamic download URLs by vendors like HP, Sun, IBM etc.

http://www.ca.com/us/udm/upm/patch.aspx?uuid=1700ce5a-9444-466b-a692-fcbe5bdf8bde#section1

Q: Are there any perquisites for the agents in order to deploy a 'CA - HP-UX 11.23/11.31 Quality Pack Patch Bundle XXXX' package from CA Patch Manager?

A: Yes. The package uses "wget" to download the patch bundle on to the agent from CA ITCM Scalability server. Installation of "wget" is mandatory on the agents. You can manually download and install "wget" on agents from the below URLs.

ftp://ftp.mirrorservice.org/pub/gnu/wget/

http://hpux.connect.org.uk/hppd/hpux/Gnu/wget-1.12/

Q. What is the command to check the Quality Pack Bundle version information?

A. /usr/sbin/swlist | grep QPK*

Q. What are the detailed logs to check the QPK patch bundle installation information deployed by CA Patch Manager?

A: /opt/CA/PatchBundles/logs/analysis.log and /opt/CA/PatchBundles/logs/install.log

Or can be check the files /var/adm/sw/swagent.log and /var/adm/sw/swinstall.log created by the system.

Q. Is it possible to ignore the auto reboot of the machine after successful installation of QPK patch bundle?

A. No. For more details, visit http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=66196

 

Additional Information:

 Developer & Solution Partner Program (DSPP)

http://h21007.www2.hp.com/portal/site/dspp/menuitem.968f6ac7b9e623e32c24b83f8973a801

HP Online Support Resource

http://h20219.www2.hp.com/services/cache/126809-0-0-225-121.html

Patch Management User Guide for HP-UX 11.x Systems

http://docs.hp.com/en/5992-0674/5992-0674.pdf

HP IT Resource Center

http://itrc.hp.com

HP-UX patch equivalency information

http://www11.itrc.hp.com/service/patch/mainPage.do

HP-UX 11i v3 Installation and Update

Guide http://www.docs.hp.com/en/5992-3364/5992-3364.pdf

Release history of HP-UX

http://www.faqs.org/faqs/hp/hpux-faq/section-5.html

Software Distributor Administration Guide HP-UX 11i v1, 11i v2, and 11i v3

http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01919399/c01919399.pdf

 

http://docstore.mik.ua/manuals/hp-ux/en/5992-4826/