This document provides the steps to uninstall CA Workflow in ServiceDesk R12.
CA Workflow 1.1 can be uninstall through a command line. Before running the command, we need to know the locations of jre 1.6/bin folder and uninstall.jar file location.
On a default installation of ServiceDesk R12, the JRE location is C:\Program Files\CA\SC\JRE\1.6.0_00\bin and the location of uninstall.jar file is C:\Program Files\CA\Service Desk\site\Workflow\uninstall.
Open the command prompt and run the following command
"<install_location>/jre/bin/java" -cp "<install_location>/uninstall/uninstall.jar" run -silent
Example: Open the command prompt and run the command as described above. Figure 1
It will remove the client, server and uninstall folders from C:\Program Files\CA\Service Desk\site\Workflow folder returns back to the command prompt. Figure 2a, 2b