How do I stop all plugins on the agents so I can delete all the logs ?

Document ID : KB000012594
Last Modified Date : 14/02/2018
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Introduction:

CA Client Automation has a number of plugins running on an agent,

CAF stop will stop most but there are a few others that need to be stopped other ways.

Question:

How do I stop all plugins on the agents so I can delete all the logs ?

Environment:
CA Client Automation - All Versions
Answer:

CAF STOP  will stop most plugins on the Agent but there are a few other plugins that need to stopped other ways:

 

HMAGENT:

There are 2 ways to stop this:

CAF STOP HMAGENT

OR   Stop and Disable the Service

sc config hmagent stop                             Will change the State from Running to Stopped

sc config hmagent start= disabled             Will change the Properties to Disabled and stop the Service.

 

SYSTRAY

cfsystray stop                    This will stop the cfsystray.  

                                          This will allow you to delete the TRC_URC_HOSTGUI.log 

 

CAM

CAM is set to automatically restart, so to stop it , without out restarting itself, you need to change the Status to Disable or Manual  

cam change disabled

camclose

 

System Performance Lite

sc stop CASPLiteAgent     -                             This will stop the service

sc config CASPLiteAgent start= disabled         This will disable the service.

 

CA Connection Broker

sc stop CA-SAM-Pmux                           This will stop the service