How do I reset the Admin user's password to the default password?

Document ID : KB000074297
Last Modified Date : 19/03/2018
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Question:
How do I reset the Admin user's password to the default password?
Environment:
NFA all versions.
Answer:
The default password for the 'admin' user is 'admin', you can can reset it to this by following the steps below:

1. Login to mysql with the command below:
mysql reporter
 
2. Run the following commands:
update user_definitions set password='21232f297a57a5a743894a0e4a801fc3' where name='admin';
exit;
3. Attempt to login to NFA with the 'admin' user with the password 'admin'.

4. Once logged in you can change the password to whatever you want from the Admin->Users page in NFA or Performance Center if linked.