How do I reset my corrupted IIS 'CAisd' virtual directory settings?

Document ID : KB000054034
Last Modified Date : 14/02/2018
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An executable in bin directory removes the IIS virtual directories however in order to recreate them we should complete


  1. Navigate to NX_ROOT\bin from command prompt.

  2. Launch "pdm_web_cleanup".

  3. A screen that looks like the following will appear.

    Figure 1

  4. Click Yes here.

    Run "pdm_configure" when you need to rebuild the CAisd virtual directory for service desk.