How do I perform a loopback transfer and trace it?

Document ID : KB000046982
Last Modified Date : 14/02/2018
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Question:

How do I perform a loopback transfer using CA XCOM for Windows or Linux/Unix and trace that transfer?

 Answer:

Step 1:
 
- create a file using Notepad or Wordpad with the following parameters:
 
REMOTE_SYSTEM=ipaddress               ===> specify 127.0.0.1 or actual IP address of system
LOCAL_FILE=C:\directory\filename.txt  ===> directory/path and file must exist, please use a small file
REMOTE_FILE=c:\directory\newfile.txt
FILE_OPTION=REPLACE
USERID=userid                        ====> specify valid userid
PASSWORD=pwd                     ====> specify valid password for above userid
CARRIAGE_FLAG=NO
TRUNCATION=NO
COMPRESS=NO
XTRACE=10
 
- save the file in a directory you will remember as loop.cnf
 
Step 2:
 
- go to the xcom.glb file in the "config" subdirectory where you installed XCOM
- edit the file with notepad/wordpad or vi
- find XTRACE= and set it to XTRACE=10, you may have to uncomment the parameter 
- save file and stop/start xcomd service/deamon
 
Step 3:
 
- go to Command prompt and change directory to where XCOM is installed
- enter command:
 
       xcomtcp -c1 -f c:\directory\loop.cnf   ===> Windows
 
       or
 
       xcomtcp -c1 -f /directory/loop.cnf   ====> Linux/Unix
 
Step 4:
 
- 2 traces will be created in the "trace" subdirectory of where XCOM was installed.
- you should see that the file name should match the TID # of the transfer (e.g. 000nnnn.TRA)
- move or copy the trace files to another directory and send them to support if necessary
 
Step 5:
 
- go back to your xcom.glb file and set XTRACE=10 to XTRACE=0
- stop/start xcomd service and the trace will be turned off
- you can do the same in the loop.cnf file you created, no need to stop/start xcomd 
 
Additional Information:
 
Refer to the specific CA XCOM User guide for details on different parameters and values