How do I hide the DSM systray icon from all the Users?

Document ID : KB000027436
Last Modified Date : 14/02/2018
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Question:

How do you hide the CA Client Automation agent icon on the System Tray so Users will have no control over the Agent Configuration.

 

Environment:                                          

CA Client Automation - All Versions

 

Answer:

  • In the DSM Explorer drill down to Control Panel->Configuration->Configuration policy.

  • Right click the 'Default Computer Policy' and select Unseal.

    Figure 1

  • Drill down to DSM->common components->CAF->System Tray and set the policy 'System Tray: Hidden' to true.

    Figure 2

  • Right click the 'Default Computer Policy' and select 'Seal'.

 

**Note:   If you want to hide the systray icon only on certain computers, then create a new configuration policy with the above settings and distribute                it to the desired  computers.