Question: How do I gather logs for CA Visual Infrastructure?
Answer: Optimum Path have created a script called vigetsupportinfo which zips up all required logs.
Please follow these steps:
- Get the current build here: vigetsupportinfo
- Read the "__readme" file
- Run the script:
- by root, ./vigetsupportinfo
- vdc user with sudo privileges, ./vigetsupportinfo -s
- vdc user with no sudo privileges, ./vigetsupportinfo
Additional Information: This takes about 15 minutes or so depending on the number of elements.