How do I enable unified login for ITCM Web Console?

Document ID : KB000049982
Last Modified Date : 14/02/2018
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Starting in ITCM 12.5, we now allow unified login, to allow a user to access the Web Console without having to enter their user credentials so long as the user you are logged in with has access to ITCM.


  1. Set the "Unified Login" configuration policy to "True" under "Web Services.

    Figure 1

  2. Add the following two lines to file under

    #### Unified Login

    This file is located by Default at:
    \Program Files\CA\DSM\Web Console\webapps\wac\WEB-INF\classes\com\ca\wac\config

  3. Save the file and recycle Tomcat by running "caf stop tomcat" and "caf start tomcat"

  4. Close any open browsers that were accessing the Web Console and open a new browser to access the Web Console URL (http://ServerName/wac ) and you should not be prompted for your credentials.


  • For IE You may need to add the WAC URL to Local Intranet sites if its not getting detected as a local intranet site.

  • For Firefox, you may need to add the site to your trusted sites