How do I Configure Client Automation to use the Correct IP Address on a Server with multiple Network Adapters?

Document ID : KB000026817
Last Modified Date : 14/02/2018
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Summary: 

How do I Configure Client Automation to use the Correct IP Address on a Server with multiple Network Adapters?

 

Background:  

The Client Automation Server has two Network Adapters (NICs). One network adapter is used for backup and one for communication over the network. Is there a way to configure Client Automation such that it uses the correct Network card/IP address for communication?

 

Environment:  

Client Automation – 12.0, 12.0 SP1, 12.5, 12.5 SP1, 12.8, 12.8 FP1, 12.9

 

Instructions: 

Client Automation uses CAM as it's communication protocol. You can bind CAM to the proper NIC/IP address. Let's assume that the server has two IP addresses, 192.168.1.12 and 10.1.1.20. The IP we want CAM to bind to is 192.168.1.12. The steps for configuring CAM are as below: 

 

1.    Browse to the CAM directory.

Windows - %cai_msq%

Unix - $CAI_MSQ

 

2.    Check if the cam configuration file ‘cam.cfg’ exists.

If it does not, run the command 'camsave persist’ to create a new file. Alternatively you can download this sample cam.cfg and put it in the root of the CAM directory.

3. Open CAM.CFG using notepad.

4. In the 'Routing' section, add an entry as follows:

       *routing

         forward 127.0.0.1=192.168.1.12 192.168.1.12

     Note that the IP address is entered twice.

     Save and close CAM.CFG.

 5. Recycle CAM using the following commands:

        cam change disabled

        camclose

        cam change auto

        cam start -c -l

 

Client Automation will now use the specified IP address for communication.

 

Note: This article is applicable to all components of CA Client Automation.

File Attachments:
TEC447046.zip