How do I check the version of CORA installed on my CA Service Desk Server?

Document ID : KB000052306
Last Modified Date : 14/02/2018
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Description:

Utility to check the version of CORA installed on my CA Service Desk Server.

Solution:

There is a coraver.exe utility in the NX_ROOT\bin folder on a Primary server which displays the date and version umbers of the CORA modules installed.

This utility has to be run from a DOS prompt and its expected output for a Service Desk r12.1 out of the box installation is:

coraapi     12.1.0.08    Mar 16 2009    08:50:46
corajava    12.1.0.08    Mar 16 2009    08:51:22
coramss     12.1.0.08    Mar 16 2009    08:51:01
coraorcl    12.1.0.08    Mar 16 2009    08:50:53
corasql     12.1.0.08    Mar 16 2009    08:50:39
corasys     12.1.0.08    Mar 16 2009    08:50:30
corauuid    12.1.0.08    Mar 16 2009    08:50:27

The output for a r11.2 out of the box installation is:

coraapi     11.0.0.0509301648    Sep 30 2005    16:51:13
corajava    11.0.0.0509301648    Sep 30 2005    16:52:15
coramss     11.0.0.0509301648    Sep 30 2005    16:50:01
corasql     11.0.0.0509301648    Oct  6 2005    18:53:08
corasys     11.0.0.0509301648    Sep 30 2005    16:49:23
corauuid    11.0.0.0509301648    Sep 30 2005    16:48:58

However, when you apply the CORA CUM4 patch RO08816 to CA Service Desk r11.2, the expected output is:

Figure 1

The reported errors (126) above are normal and indicate that the installation is running with a SQL Server MDB (corasql is found but the coraing and coraorcl modules are not found).