DEBUG is on but seeing Webview Email Notifications in INFO

Document ID : KB000095606
Last Modified Date : 10/06/2018
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Introduction:
  This is a clarification of https://docops.ca.com/ca-apm/10-5/en/troubleshooting/webview-troubleshooting/troubleshoot-webview-email-notification. 
Question:
  I am using default DEBUG logging 

   log4j.logger.Manager=DEBUG, console,logfile

   But all Email Notification alerts are in INFO while all other log statements are in DEBUG. How do I get Email alerts in DEBUG Mode?

 
Environment:
  APM 10.5 and later.
Answer:
  As detailed in the above link, do the following:
     

Solution: Add the following logging properties to the <EM_HOME>/config/IntroscopeEnterpriseManager.properties file:

log4j.logger.Manager.Action=VERBOSE,console,logfile
log4j.additivity.Manager.Action=false