How can we stop users deleting the processes from the organizer screen

Document ID : KB000072302
Last Modified Date : 28/02/2018
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Question:
In CA PPM go to 'Home' -> 'Organizer' -> click on 'Processes' tab-> this will take you to the 'Organizer - Initiated Processes' screen. Noticed some processes were missing.  How can we stop users deleting the processes?
Environment:
CA PPM 14.2 and higher
Answer:
1. Go to 'Administration' -> 'Resources' -> go into the resource in question 

2. Go to 'Resource's Access Rights' -> 'Global Access Rights' 

3. Remove both of these rights 

      'Process - Manage - All' 
      'Process - Delete - All' 

4. Logout and login as that user -> 'Administration' -> 'Processes' -> click on the 'Initiiated' tab 

5. You will still see the 'Delete' button however, when you try to delete a process you should receive this message: 

"The following process instances cannot be deleted because either you do not have permission or their status is not yet done or cancelled"