How can we find out which machines currently have active sessions in CA Service Desk Manager (CA SDM)?
CA Service Desk Manager provides the "pdm_webstat" command. You may use "pdm_webstat" to return CA Service Desk Manager session and user statistics for one or more CA SDM web engine processes.
You may also use "pdm_webstat" to show cumulative sessions, most sessions at a time and current active sessions. It can also provide information about the individual users.
The -d option lists all current sessions in the form of userid@IPaddress.
Report from Webengine: web:local
Cumulative sessions so far = 14
Most sessions at a time = 5
Currently active sessions = 2
This gives you both the username and IP address of the currently active CA SDM sessions.