How can we display double byte characters (Chinese, Japanese, Korean) in messages properly on UIM ?

Document ID : KB000011613
Last Modified Date : 14/02/2018
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Introduction:

By default, double byte characters (Chinese, Japanese, Korean) in messages are garbled in IM/USM/UIM database.

To display the double characters properly, it requires to remove -Dfile.encoding=UTF-8 java option from the probes related with handling

Question:

How can we display double byte characters (Chinese, Japanese, Korean) in messages properly on UIM ?

Answer:

Step1 details:
1. From IM, select wasp probe
2. Right-click and select Configure from menu
3. Click Setup tab in the wasp configuration dialog
4. Remove -Dfile.encoding=UTF-8 option from Extra Java VM arguments field
5. Click Apply and OK to close the dialog

wasp.png

 


Step2 details:
1. From IM, select alarm_enrichment probe
2. Right-click and select Edit…from menu
3. In Arguments field, remove -Dfile.encoding=UTF-8
4. Click OK to close the dialog

alarm_enrichment.png

 


Step3 details:
1. From IM, select trellis probe
2. Right-click and select Edit…from menu
3. In Arguments field, remove -Dfile.encoding=UTF-8
4. Click OK to close the dialog

 

 trellis.png