How can I request a new user on CA Portal with administrator rights?

Document ID : KB000095448
Last Modified Date : 11/05/2018
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Question:
How can I create a new user account in CA Portal with tenant administrator rights?
Answer:
1-    Open a CA support case addressing to CA Operation's team (Product Code: ODEVCL). 
1.1- Adding in this case all user account information (normally the e-mail address of the user) that you want gives the tenant administrator.

NOTE
If you want create a second user in CA Portal with tenant administrator, once you already have one, please follow the instructions below:
1-    Create a portal user; 
1.1- To do it, check the link https://docops.ca.com/ca-ppm-saas/15-3/en/administration/ca-on-demand-portal-administration/#CAOnDemandPortalAdministration-CentralizedUserManagement
2-    Open a CA support case addressing to CA Operation's team (Product Code: ODEVCL). 
2.1- Adding in this case the user account information (normally the e-mail address of the user) that you want gives the tenant administrator.