How can I obtain version and configuration information for portlets and links to aid in troubleshooting?

Document ID : KB000034312
Last Modified Date : 14/02/2018
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Introduction:

Sometimes Support will ask you for version information when working on an issue. If Support requests product version information on the UMP / WASP or a particular portlet you are having and issue with, below are the instructions to find that information.

Instructions:

To determine what version of a portlet is running via UMP/wasp you can use this URL:
http://<waspserver>/<portletname>/jsp/diag.jsp
 
  • Version
  • User
  • Path
  • Headers
  • Session Attributes
  • System Properties

Below is a list of links to display the portlet version:

http://<wasp_server>/qoschart/jsp/diag.jsp    - note that this one is named differently than the current portlet which is Performance Reports Designer (PRD)
http://<wasp_server>/maintenancemode/jsp/diag.jsp
http://<wasp_server>/alarmconsole/jsp/diag.jsp
http://<wasp_server>/dynamicviews/jsp/diag.jsp
http://<wasp_server>/maintenancemode/jsp/diag.jsp
http://<wasp_server>/accountadmin/jsp/diag.jsp
http://<wasp_server>/changepassword/jsp/diag.jsp
http://<wasp_server>/customdashboards/jsp/diag.jsp
http://<wasp_server>/dashboarddesigner/jsp/diag.jsp
http://<wasp_server>/discoverystatus/jsp/diag.jsp
http://<wasp_server>/listviewer/jsp/diag.jsp
http://<wasp_server>/nimsoftremoteadmin/jsp/diag.jsp
http://<wasp_server>/reports/jsp/diag.jsp
http://<wasp_server>/slareports/jsp/diag.jsp
http://<wasp_server>/slm/jsp/diag.jsp
http://<wasp_server>/umpmedia/jsp/diag.jsp
http://<wasp_server>/unifiedreports/jsp/diag.jsp
http://<wasp_server>/usm/jsp/diag.jsp
 

If ever you have any question about what the portlet folder name is i.e. qoschart you can find the correct name for it by opening up wasp and looking at the Webapps tab for the path, this will give you the name.
 
Example:
diag.jpeg

UMP version
You may also find out the overall UMP version with the following URL:
http://<waspserver>/html/version.txt