How can I get the WSDL files to populate the files with FQDN?

Document ID : KB000014549
Last Modified Date : 14/02/2018
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Question:

I am logging into Itam using the Fully Qualified Domain Name (FQDN). When I download the WSDL the files do not contain the FQDN. How can I get the WSDL files to populate the files with FQDN?

Answer:

To get the Wsdl to use the FQDN do the following: 

  • Go into Itam to Administration - System Configuration. 
  • Go to the Application Server link. 
  • Change the following two entries to the FQDN 
  •      Server or Load Balancer IP/Host 
  •      Component Server Name. 
  • Save. Close the browser and reset IIS. 

Download the Wsdl again.