During the installation of CA Client Automation on a non certified UNIX based Operating System or a machine
that falls under the compatible Linux Variant Support statement you receive during the interactive install this message:
Preparing interactive install, please wait...
Warning: this platform has not been validated for CA ITCM, but installation will continue because an earlier version of the
operating system has been validated. Please be aware that if you continue there may be problems during later stages of this installation.
CA Client Automation - All Versions
Non Certified UNIX based Operating System or a machine that falls under the compatible Linux Variant Support statement.
The cause of the error is a part of the installation script that checks the kernel and or operating system is unrecognized and will generate the install Warning.
Prior to running ./installdsm on these systems you should set and export the following system environment variable
Then rerun the ./installdsm and it may display the message but continue on. If you have further issues you should try this
1. clear out the /tmp folder of CA Client Automation installation logs
2. run this to set and export the debug flag for the installation:
This writes its logs to the ca-dsm#####.log located in the /tmp directory there may be other files that support
would need to see from the /tmp and those should be included when opening a CA Support Issue.
CA Support Statement for Running CA Client Automation (formerly known as CA ITCM) on Compatible Linux Variants
CA Client Automation Compatibility Matrix