How can I enable WebDAV verbs in the Web Agent?

Document ID : KB000052367
Last Modified Date : 14/02/2018
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Description:

Trying to configure a Traditional Web Agent to protect SharePoint, I find the following log:

AzReject [...] "xc001w2s PROPFIND /test_HPR/DR1_test2.ppt"

I think it deals with webdav. How can i enable WebDAV verbs in the Web Agent ?

Solution:

This is not officially supported. Here is a workaround:
You need to create a custom agent type from the default existing one adding:

GET POST PUT HEAD DELETE CONNECT OPTIONS TRACE PATCH PROPFIND PROPPATCH MKCOL COPY MOVE LOCK UNLOCK values to Web Agent type;
NOTE:

  1. Need to create new agents - to allow webdav
  2. Cannot add the new agent in an already existing agent group (because even the Agent Group has an option to select webagent or webagent with webdav; the agent lookup only looks for agent with type webagent.)
  3. Create a new agent group with webdav support - this now looks for agent with only webdav type and not webagent type
  4. Cannot add the new agent group with webdav to any of the existing domain, you need to create a new domain.