How can I correct the error message "Failed to launch help" when attempting to access Help from the Audit GUI's on Windows 2008 machine.

Document ID : KB000054280
Last Modified Date : 14/02/2018
Show Technical Document Details


Microsoft has decided not to include WinHlp32.exe as part of the Windows 2008 operating system.


The following is displayed when attempting to access the Audit Help from any of the GUI screens:

Failed to launch help.

Here is an example of the error message on the screen.

Figure 1

Please refer to Microsoft's web site and article KB917607 for more information on how to download the WinHlp32.exe program.