How can a "ISPS118L SERVICE NOT INVOKED. A VALID ISPF ENVIRONMENT DOES NOT EXIST." error message be corrected, when creating a Freeform query using CA Report Facility?

Document ID : KB000112006
Last Modified Date : 27/08/2018
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Introduction:
This document states how a "ISPS118L SERVICE NOT INVOKED. A VALID ISPF ENVIRONMENT DOES NOT EXIST." error message can be corrected, when creating a Freeform query using CA Report Facility.
Question:
How can a "ISPS118L SERVICE NOT INVOKED. A VALID ISPF ENVIRONMENT DOES NOT EXIST." error message be corrected, when creating a Freeform query using CA Report Facility?
Environment:
z/OS 1.11 & higher.
Answer:
The "ISPS118L SERVICE NOT INVOKED. A VALID ISPF ENVIRONMENT DOES NOT EXIST." error message can be corrected by removing the PRFTSO entry from the AUTHCMD & AUTHPGM list of entries in the SYS1.PARMLIB(IKJTSO*) members.