Host Assignment not working

Document ID : KB000084936
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

Host Assignment object (HSTA) does not work when a license file has multiple categories.

Investigation

1. Create HSTA object 
2. Set the following on the Filter tab: 
Name: * 
Host: Windows 
Version: * 
HW: * 
SW: * 
SW Version: * 
Role: * 
IP: * 
Licence: * 
Not: unchecked 
3. Check selection, read, write and execute for a client 
4. Save object 
5. Open System Overview> Agent assignment 

6. Add HSTA to active agent assignment 
7. Start a new Windows agent 
8. Choose 'Execute host assignment' 
9. Log in to the client that the agent was given permission 
Environment:
OS Version: N/A
Cause:
Cause type:
By design
Root Cause: License category must be chosen.
Resolution:
1. Login to client 0000
2. Open System Overview
3. Choose agents
4. Edit agent object
5. Define the category for agent


Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
N/A