History file not logging xcom transfers. XCOMM0409E XCOM OPEN ERROR 00 C4 - INQUIRY LIMITED

Document ID : KB000044411
Last Modified Date : 14/02/2018
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Issue: 

During our weekly recycle of XCOM on one of our systems, we encountered the following error during our history file cleanup job: 

XCOMM0294E XCOMHIST OPEN ERROR 00 64 - NOT LOGGING HISTORY
XCOMM0455E XCOM120 HAS ENCOUNTERED A CRITICAL ERROR ON DATASET XCOMHIST
IEC161I 038-061,XCOMA5,XCOMA5,XCOM,,, 288
IEC161I CAI.XCOM.STDB.XCOM.AIX.AA05,
IEC161I CAI.XCOM.STDB.XCOM.AIX.AA05.DATA,
.......
XCOMM0409E XCOMUSER OPEN ERROR 00 C4 - INQUIRY LIMITED

Environment:  

The VSAM return codes in these messages indicate that the VSAM alternate indexes defined for the XCOMHIST file are empty. 

Cause: 

Possible causes:

  • Verify that the DSNs in your XCOMUTIL job for the AIX build match the DSNs that are in the XCOM server JCL.
  • Review your XCOMUTIL job for errors.
  • Be sure to run XCOMUTIL while the STC is down.

Resolution:

Correct any errors you may find in XCOMUTIL and rerun XCOMUTIL with XCOM down.  

Additional Information:

Contact CA Support if you are still having difficulty correcting the problem.