Hierarchy totals are different in Basic view and detailed view

Document ID : KB000106999
Last Modified Date : 18/07/2018
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Issue:
When looking at the CA PPM Hierarchy tab for a project in the basic view  and then in the detailed view. There is a large discrepancy in the totals.  
Resolution:
  1. Check to see if there was ant recent change, such as a change in transaction class, for resources on the project that may be causing the discrepancy.
  2. Ensure all the recommended CA PPM jobs are run (See KB000009943 - CA PPM: How should the jobs be scheduled?)