I have new instance of Harweb to install on WIndow 2016 server. I have installed R13.0.3 workbench, Tomcat 7 and Harweb. I am getting error 500, can't get hDB from pool error message. I have compared all that i can think of to system running Windows 2008 and can't find differences that should matter (database hostname, SID, etc are different).
Windows Server 2008
CA Harvest SCM v13.0.3
JDK v 7
Oracle V12.x (jdbc jar file only)
We found that he had installed 32-bit Tomcat and 32-bit Java, but 64-bit SCM Client. All components must be at the same bit level.
Uninstalled 64-bit SCM Client and installed 32-bit SCM Client. This resolved the problem.