Harvester - Last Reaper Timestamp: xx:xx Minutes before check

Document ID : KB000020744
Last Modified Date : 14/02/2018
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Description:

If you receive this message in the RA console related to your harvester or harvesters it means the harvester is falling behind a little bit in the data and it can usually be safely ignored, and shouldn't impact data if just a small period of time 'before check'.

Solution:

However if you wish to try and eradicate the message.

First stop/restart the NetQoS services on the harvester/s.

If you still have the message re-occurring after.

Then raise a support ticket and please upload a CIG file collection from the RA console and one of the harvesters to that CA support case/files from customer.

ftp://ftp.ca.com/pub/netqos/supporttools/releasedtools/SupportCIG.exe

Support Case Information Gather (SupportCIG)
The SupportCIG gathers log files and system information from any NetQoS product, including ReporterAnalyzer. The utility comes in the form of a small executable that typically takes 2-3 minutes to run.

Operates on: Harvester, NFM, RA Console, DSA, RA Standalone