Handle leak of the process uniservdqm.exe

Document ID : KB000085904
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
At around 40000 handles, some jobs may abort because there is a problem when calling the unibatchenv with the following error:
######################################################When reaching 50000 handles, on the event viewer of the system hosting the duas node the following messages appear:
######################################################Later on, the following error may appear on the event viewer:
Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :On windows the process dqm ( unidqmsrv.exe ) has a handle leak ( 1 handle per job execution)resulting on the following problems:

-at around 40000 handles, some jobs abort because there is a problem when calling the unibatchenv with the following error:

Error connecting to the IO server

- when reaching 50000 handles, on the event viewer of the system hosting the duas node the following messages appear:

“The server was unable to allocate from the system nonpaged pool because the pool was empty”.


- later on the following error may appear on the event viewer:

The Security System detected an authentication error for the server DOMAIN\XXXXXXXXXX$. The failure code from authentication protocol Kerberos was "There are currently no logon servers available to service the logon request

This can force us to reboot the windows system
Environment:
OS: Windows
Cause:
Cause type:
Defect
Root Cause: The problem only occured on Windows.
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.3.01
Additional Information:
Workaround :
N/A