We experience an agent crashed in <agent hostname>
The error message in the HAgent log file is
HAgent | 20180504 02:21:40 | ERROR: TipcConnAccept() failed (ec = 500[PEC]).
CA Harvest SCM all versions and platforms
Login to the Harvest broker machine as the user that owns the Harvest software
CD to the folder that has the PEC software
CD to the “standard” folder
Edit the file named “rtserver.cm”
If a line already exists that begins with “setopt _conn_init_timeout” change the value to 60
If a line does not already exist that begins with “setopt _conn_init_timeout” add the following line to the file:
setopt _conn_init_timeout 60.0
Save and close the rtserver.cm file
Shut down the broker, all hservers and the rtserver
Restart the broker.