Graphics for charts do not display when running reports

Document ID : KB000029383
Last Modified Date : 14/02/2018
Show Technical Document Details

Summary:

You receive a "sun.security.validator.ValidatorException: PKIX path building failed" when running reports.

Problem:

This is caused by an invalid or missing trust store being set up for the client when the report server is set to use SSL. This may be corrected by going through the "Client Trust Store" configuration in the configurator.

This is done by launching <HOME>/bin/configure.bat (or configure.sh) and choosing the "Client Trust Store" configuration option.