Getting return code of 13 from JAVA open of DSI

Document ID : KB000022713
Last Modified Date : 14/02/2018
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Problem:
After updating the security configuration dsi.conf as directed by CA Technical Support, the MSMTC job fails with an RC13.

Environment:
z/OS

Cause:
The CA Mainframe Software Manager DB server (MSMDBSRV) and the CA Mainframe Software Manager Datacom MUF (MSMMUF) were not shutdown
before trying to startup the MSMTC again.

Resolution:
You must close the CA Mainframe Software Manager DB server (MSMDBSRV) and the CA Mainframe Software Manager Datacom MUF (MSMMUF).
Then start the series, starting the MSMMUF first, the MSMDBSRV second, and then the MSMTC.


Additional Information:
CA Chorus Software Manager Administration Guide, Stop CA CSM 
https://support.ca.com/cadocs/0/CA%20Chorus%20Software%20Manager%206%200-ENU/Bookshelf_Files/PDF/CSM_V60_AdminGuide_ENU.pdf