Getting logged out from the DevTest 10.2.4 Portal

Document ID : KB000109306
Last Modified Date : 22/10/2018
Show Technical Document Details
Issue:
I get logged out of DevTest Portal after 1-2 mins. This is affecting all users.
Cause:
Environments having two IP addresses can cause this issue.  Our code is written in a way to have only one IP address or hostname call it.
Resolution:
Open a new support case and refer to DE382950 if needing for DevTest 10.2.4, else upgrade to DevTest 10.4.0 which does resolve the issue.