Getting Java Web Start Error when trying to launch oneclick console

Document ID : KB000029369
Last Modified Date : 14/02/2018
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Getting below error when trying to launch oneclick console 

Java Web Start Error:

 #### Found unsigned entry in resource:;no_javaws_cheat



This error occurs if Keep Temporary files on my computer option is not selected under Java Temporary Internet Files 


TEC1418769-Getting Java Web Start Error.docx


Steps to enable

Open Control Panel

Double click on Java Program

Under Temporary Internet Files, Click on Settings 

Enable Keep Temporary files on my computer

Click on Ok 


Now try launching the oneclick console 


If problem still persists please contact CA Support,

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