Getting errors when I try to execute JCL received from CA via email

Document ID : KB000051617
Last Modified Date : 14/02/2018
Show Technical Document Details

Description:

When I try to execute JCL received from CA via email, it fails or gets erroneous results. Why does this happen?

Solution:

It is possible that your email program is removing necessary line breaks. This can cause multiple JCL lines or instream data such as SYSIN to be merged into the same line.

For Microsoft Outlook, check if you have this message at the top of the email, just above 'From': Extra line breaks in this message were removed.

If you click that message and then choose 'restore line breaks', it will restore the extra line breaks and the message is then listed correctly.

This feature in Outlook can be found by selecting 'Tools' then 'Options' then 'E-mail Options'. In 'Message handling' it is 'Remove extra line breaks in plain text messages'.