Getting errors during CA Spool release 11.7 installation via CSM (MSM) being unable to access or create USS/HFS/zFS directories?

Document ID : KB000019468
Last Modified Date : 14/02/2018
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Question:

Getting errors during CA Spool release 11.7 installation via CSM (MSM) being unable to access or create USS/HFS/zFS directories?

Answer:

The CSM (MSM) errorLog file shows messages like "directory /usr/lpp/caspool could not be created. Reason: Filesystem is read-only", etc. The most common reasons for getting an error while installation processing attempts to create the directories for CA Spool release 11.7 is because the base directory was not created or the directory was created with the incorrect permissions. It is also possible that the directory was not updated in the CSM (MSM) screens.

To ensure the directory for CA Spool release 11.7 is created with the correct attributes, it is highly recommended to use the sample JCL found by clicking on the 'Product README instructions for this installation' link that is found on the installation Welcome box. This Readme file contains installation instructions specifically for the CSM (MSM) installation. The CA Spool release 11.7 CSM (MSM) installation requires that a zFS or HFS file to be mounted in read/write mode before and during the product installation.

The sample JCL found in the Readme file should be run with a user ID that has the permissions required to mount a file system and the default HFS directory in this JCL is named '/usr/lpp/caspool'. If you choose to change this directory name, you must override the default 'HFS Root Directory' name of the Target Zone Parameters with your new name. This override has to be done in Step 5, 'Target Zone Parameters' of the MSM/CSM install wizard.

Under CA Spool version 12.0 the process of creating the USS zFS file system and directories have been fully automated by CSM (MSM).  

Additional Information:

You can find additional information for CA Spool version 12.0 installation at our website: CA Technologies Documentation

In case you are installing release 11.7 please refer to the CA Spool release 11.7 Installation Guide for the detailed instructions regarding the installation requirements and more specifically Chapter 3, Installing Your Product Using CA MSM.