Getting errors AHD04485 and AHD03023 while attempting to attach and save a document.

Document ID : KB000054369
Last Modified Date : 14/02/2018
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Description:

When trying to attach a document, error AHD04485: Internal error: Unable to create an lrel entry for attachments is received. Then when trying to save the issue, user gets error AHD03023: Attempt to modify while not Checked Out.

Solution:

This problem is resolved by applying the latest Cumulative patches for ServiceDesk; please download them from the ServiceDesk patches page.