Getting error WCLI8000 - The command request timed out.

Document ID : KB000004956
Last Modified Date : 14/02/2018
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Issue:

"autoping -m ALL'' from WCC/ECLI  generates

WCLI8000 - The command request timed out. 

Environment:
WCC 11.4 on windows
Cause:

"Command Timeout" in WCC  is set to the default value 30000 milliseconds (5 minutes) , however the command take more than 5 minutes. 

Resolution:

1) Check how long the command take from autosys server 

2) Increase the "Command Timeout" parameter in WCC ---> configuration ---> "Entreprise Command line"

from the default value 100000 (5 minutes) to a larger value .