Getting 'Error on calling validate proxy user for impersonate.' with CMDB Visualizer

Document ID : KB000007802
Last Modified Date : 14/02/2018
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Issue:

When starting up Visualizer, receiving the 'Error on calling validate proxy user for impersonate.'

Environment:
Windows
Cause:

Visualizer requires SOAP Web Services. The error is related to the SOAP Web Services Access Policy proxy contact does not allow Impersonate. 

Resolution:

Enabling Allow Impersonate for the CA_CMDB_VISUALIZER in SOAP Web Services Access Policy is necessary. Once it allows, the error should not happen when launch VISUALIZER.

soapolicy.JPG