Getting error as "Invalid Server Address" when uploading the firmware using firmware task

Document ID : KB000056668
Last Modified Date : 14/02/2018
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Problem:

Getting error as "Invalid Server Address" when uploading firmware using firmware task.

 

Solution:

If the Device Firmware Transfer Settings are configured with image directory then you should not give Image directory under Server Settings.

It will append both values and always gives the Error  "Invalid Server Address" even though the configured settings are correct.

 

Refer to the document for screenshots: 

TEC1132112-NCM-Invalid-Server-Address.docx

 

If problem still persists, please contact CA Support.

File Attachments:
TEC1132112.zip