Getting declined or denied error when accessing reports

Document ID : KB000008561
Last Modified Date : 14/02/2018
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When trying to run reports from dashboard, getting message like
The Website declined to show this webpage or access denied.

Able to run SOI reports directly from Jasper 6.3

SOI 4.2Unified Jasper 6.3

Customer had setup Single Sign On (SSO) for the reports with previous CABI/Jasper.

When he install Jasper 6.3, the UI was still using the old setup files.


Customer need to re-run the Configure CA SOI Reports Single Sign-On procedure in