Getting Database Error dialog from DevTest Workstation

Document ID : KB000006239
Last Modified Date : 20/02/2018
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Issue:

When using DevTest Workstation for a while, the error dialog below may appear.

If selecting the "Yes" button, then

  1. Interactive Test Run(ITR) Utility can be used
  2. The features of staging test cases are limited
  3. Test suites cannot be invoked.

And if selecting the "No" button, then DevTest Workstation is closed.

Environment:
DevTest 9.5.1, 10.0 distributed environment
Cause:

This dialog appears after logging in to the registry from the DevTest Workstation.

Possible causes are:

  1. The registry database is stopped after registry connected to the registry database
  2. The credential used to connect to the database is updated, and the credential information to connect to the database in site.properties file has become unavailable (when using external database only)
  3. A network connection problem between the DevTest Workstation and the registry database has occurred
Resolution:

If you want to use DevTest Workstation without any restrictions then

  1. Restart the registry database if the registry database is stopped
  2. Update the credential information to connect database in site.properties file if the credential used to connect database is updated (when using external database only)
  3. Establish the network connection between DevTest Workstation and the registry database if a network connection problem between DevTest Workstation and the registry database is occurred
Additional Information:

When selecting the "Yes" button in Database Error dialog,
the staging test restriction is described as below:

Note: There are two choices for the coordinator: "Coordinator@default" and blank. If you select blank, then the simulation starts on the workstation machine and it will need connectivity to the DevTest database.

in the documentation below the link:
Stage a Test Case

And the test suite is explained as below:

Running a test suite requires connectivity to the DevTest database.

in the documentation below the link:
Run a Test Suite

Additionally, ITR Utility is explained in the documentation below the link:
Interactive Test Run (ITR) Utility