Gateway would not start

Document ID : KB000094895
Last Modified Date : 07/05/2018
Show Technical Document Details
Issue:
Gateway wont start after upgrade from 9.2 to 9.3

Every time you reboot the node you will see that ssg log stops at below and gateway would not start.
2018-04-22T03:16:56.401-0500 INFO    1 com.l7tech.server.transport.SsgConnectorManagerImpl: Default HTTP port: 8080
2018-04-22T03:16:56.406-0500 INFO    1 com.l7tech.server.transport.SsgConnectorManagerImpl: Default HTTPS port: 8443
2018-04-22T03:16:57.174-0500 INFO    1 com.l7tech.server.log.SinkManager: Redirecting logging to configured log sinks.
2018-04-22T03:16:57.255-0500 INFO    1 com.l7tech.server.log.SinkManager: Redirected logging to configured log sinks.


 
Environment:
Gateway 9.3
Resolution:
Go to mysql and run below commands
1. use ssg;

2. Select * from sink_config\G;
The above command should show you if you have any syslog configure, sample is shown below
name: syslog
description: Monitor for system evenets
type: SYSLOG
enabled: 1
severity: INFO

3. Now run the below command to disable syslog
mysql> update sink_config set enabled='0' where type='SYSLOG';

4. Now restart the ssg service