Gateway 9.1 Application Patch Fails To Upload

Document ID : KB000044108
Last Modified Date : 14/02/2018
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Symptom:

Attempting to upload the Gateway 9.1 application patch may fail

with the following kind of error:

Runtime error (check configuration): Error reading XMLStreamReader.

 

Environment:

Situation can be seen on any Layer 7 Gateway version

 

Cause:

The 9.1 application patch is over 850 MB in size which is much larger than previous application patches because it contains binaries for the SiteMinder SDK v12.52. When uploading the patch we attempt to extract it to the /tmp file system which is allocated 2 GB of disk space.  If the free space in /tmp is not almost fully available then the patch may fail to upload.

 

Workaround:

-Ensure that the /tmp directory is empty

-Remove any .L7P files from the following directory:

 /opt/SecureSpan/Controller/var/patches

-Delete any unnecessary .L7P files from /home/ssgconfig