FTP job failed with error '530 Log on attempt by user xxxxxxx rejected'

Document ID : KB000100516
Last Modified Date : 13/06/2018
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Issue:
After switching the IP address of the remote server and DNS updates, FTP job failed with error "530 Log on attempt by user xxxxxxx rejected".
 
Environment:
CA Workload Automation System Agent R7
Cause:
The FTP job's Server address DNS name or IP address of the remote server is cache.
 
Resolution:
Restart the R7 agent or upgrade the agent to the latest release.