FTP Agent: SFTP connection is left open when using the same connection object in HostA and HostB

Document ID : KB000084745
Last Modified Date : 14/04/2018
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Error Message :

When using the same connection object in HostA/From and HostB/To, a connection is left open.

This can happen while transferring a file, but also when only executing the command "

This will eventually add up and use up memory and the FTP agent will go down due to heap size growing too large.
OS Version: N/A
Cause type:
Root Cause: The RA FTP Agent did not close both connections after copying a file using the same connection object for both connections.
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): RA FTP Solution NoWeb/RA FTP Solution

RA FTP Solution 4.0.4 - Available
Additional Information:
Workaround :
Create a duplicate connection object, and use the original and duplicate connection for HostA and HostB, respectively.