FTE is incorrect for resources whose availability does not match the Standard Calendar

Document ID : KB000035295
Last Modified Date : 14/02/2018
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Issue: 

The Full-Time Equivalent (FTE) seems to be incorrectly computed for resources whose availability does not match the Standard (base) Calendar

Steps to Reproduce:

  1. Create a base calendar in PPM  
  2. Set shifts for 7 hours (Example: 8:00 am - 12:00 pm and 1:00 pm - 4:00 pm) for all working days (Monday-Friday)  
  3. Define a resource and attach this calendar to that resource. The availability will automatically be set to 7 as expected  
  4. Now look at the out of the box weekly details portlet and see the resource availability in FTE units    

Expected Result: We were expecting the resource availability will be one (1) FTE since you do not have any allocations for that resource and they are working all 7 hours as per the resource calendar.

Actual Result: The resource availability is shown as 0.88 (which is 7/8). 

Resolution: 

This is working as designed. FTE is calculated based on the Standard Calendar not a resource's base calendar. So, if the standard calendar has 8 hour shifts, and a resource's availability is 7, it will divide the 7 hours of availability by the 8 hours on the standard calendar.

Additional Information: 

Reference CA PPM Communities Idea Posting: FTE is based on Base calendar instead of Resource calendar; need to provide FTE calculation based on different Resource Calendars

We encourage you to vote on this idea and add your comments. The more votes an idea receives, the more likely it will be included. 

Reference TEC1112555 : How is full-time equivalent (FTE) allocation calculated?