FSSUI returns error 55

Document ID : KB000008406
Last Modified Date : 14/02/2018
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Issue:

When we try to login in the FSSUI, we get the error 55 :

 

  "Siteminder Administration Server Error: This administrative 

  account currently has no assigned privileges. (Error 55)" 

 

We're logging in with "siteminder" superuser.

 

Why do we have this error and how to correct it ?

 

Environment:
Policy Server 12.52SP1CR02
Cause:

(error 55) means that the administrator has no or incomplete

permission. That could occur if the XPS store has corrupted data.

 

Resolution:

You can solve it that ways : 

 

  1 - In our past experience, this issue happened because there were 

  differences between XPS and Policy Store data. Re-syncing both Stores 

  solved the issue. For that you can run XPSSweeper. 

 

  2 - Run XPSSecurity to check the administrator you use to login and 

  see if the configuration of this administrator is correct.