Former Proxy is still getting Timesheet Approval Action items
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CA PPM COLLABORATION (DOC & ACTION ITEMS):PPMCOL
A user who was a proxy for another user is still getting timesheet approval action item notifications even though they are no longer setup as a proxy.
Step to reproduce:
In Clarity PPM account settings -> Proxy, have user1 set up user2 as a proxy.
Clear the proxy info and set it back to "Do Not Use a Proxy"
user2 should no longer be getting notifications to approve timesheets
: user2 is still receiving action item notifications to approve timesheets that should only be going to user1. yet he is still receiving all of my timesheet notifications.
Check to make sure the user doesn't have timesheet approval access to the resources they are incorrectly receiving the notifications for.
Note: If you are using a custom process, the proxy user does not need timesheet approval access if you use a timesheet approval process, where you are approving an action item and not a timesheet. See
for more details.
- How do Timesheet Notifications get sent automatically without using a process definition?
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