Formatting exception on Webservice names in .net agent

Document ID : KB000103774
Last Modified Date : 29/06/2018
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Issue:
We are getting formatting errors for some {namespace} in .net agents and the .Net agent log is reporting below messages repeatedly. How can we resolve this issue?:

[ERROR] [IntroscopeAgent.Agent] Exception formatting "WebServices|Server|{namespace}|{operationname}" for probe at [wily.WCFServicesAgent.ext]com.wily.powerpack.webservices.extension.MessageInspector.SendServerFault[mscorlib]System.Void([mscorlib]System.Exception;[mscorlib]System.String;[mscorlib]System.String;[mscorlib]System.String;[mscorlib]System.String)

[ERROR] [IntroscopeAgent.Agent] Exception formatting "WebServices|Server|{namespace}" for probe at [wily.WCFServicesAgent.ext]com.wily.powerpack.webservices.extension.MessageInspector.SendServerFault[mscorlib]System.Void([mscorlib]System.Exception;[mscorlib]System.String;[mscorlib]System.String;[mscorlib]System.String;[mscorlib]System.String) Regards Juha Regards Juha
Environment:
.NET 10.7
Cause:

The problem is related to an issue in the .NET SPM extension for WCF Services.

Resolution:
In order to get rid of these messages please apply the following steps:

- Open webservices.pbd
- Update the following lines in the pbd:

#TurnOn: WebServicesCorrelationTracing
#TurnOn: WCFRuntimeTracing And application run fine.

If the problem persists please open a Support case for analysis.